Your Privacy Matters To Us
Learn how we handle your personal data and your rights
What Personal Data We Collect
We collect only information that helps us deliver urban and local route guides and respond to inquiries quickly. Personal data may be provided directly in our forms or collected automatically by our site systems.
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→Names and contact details you provide
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→Data from site forms or support requests
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→Website usage and analytic information
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→Cookies, device, and browser type
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→Feedback or comments you choose to submit
We never collect sensitive identification data, and all information is processed following Malaysia’s data protection regulations and GDPR standards.
How We Use Collected Data
Personal data is used to improve guide relevance, support traveler communications, and ensure our services are up to date and accurate.
We use anonymous website statistics to understand user needs and adjust guides with local trends. No data is sold or shared without consent.
Your Data Rights
You may access, correct, or request deletion of your personal details at any time. Additional controls are available for managing what data you share through our site.
Access Rights
Request your data or site-derived insights.
Correction Rights
Request a change to your provided data.
Erasure Rights
Ask that we delete your stored data.
Data Portability
Transfer provided data to another provider.
How We Share Information
Your data is shared only to fulfil your requests, such as sending a reply to your message or technical support.
We may use secure third-party technology suppliers for analytics and communications. All vendors must comply with strong privacy safeguards.
Protecting Your Information
Technical and administrative steps protect all data we hold, using industry standards to minimize data access and prevent unauthorized use.
We regularly review our systems and procedures to ensure your data stays as safe as possible.
Reach Us About Privacy
Address: Regus - Subang Jaya, Menara Summit, Subang Jaya, Selangor 47500 Malaysia
Phone: +6018-882 2731
Email: content@torivynexa.sbs